If you’re looking to increase efficiency and reduce costs in your IT department, you’ve likely considered going with a cloud-based technology solution. But choosing which one to use can be tricky since there are so many options in the market. When it comes to cloud technology platforms, ServiceNow stands out from the crowd for several reasons that will appeal to businesses of all sizes and industries.

ServiceNow is a cloud-based company that provides software as a service (SaaS) for technical management support. These solutions work as service models that define, structure, and automate the workflows thus streamlining the processes and delivery of services. This cloud-based workflow automation platform that enables enterprise organizations to improve operational efficiencies by streamlining and automating routine work tasks.
As the working environment has shifted in 2021, we’re all trying to figure out the best ways to digitally transform our business processes and improve productivity. Here are five reasons why ServiceNow might be right for your business needs.

1. ServiceNow Makes The Work Simple

ServiceNow has been changing the way people work since 2003 and repeatedly lists as one of the fastest growing software companies of all time. As the enterprise cloud company, ServiceNow provides a service model that defines, structures and automates the flow of work, removing email and spreadsheets from the process to streamline the delivery of services. It replaces those manual transactions with a consumerized “light-speed” service experience designed for everyone in the enterprise.

While ServiceNow solves many business problems, one of the biggest benefits of ServiceNow is the relatively low amount of configuration required to get up and running in an enterprise. It means that you can immediately be productive and begin identifying concerns and resolve them.

2. Flexibility

ServiceNow is a cloud-based system, meaning it can be accessed anywhere, on any device with an internet connection. It’s intuitive enough that non-technical users can handle most tasks independently while more tech-savvy users have access to in-depth programming functions when needed. As such, service and repair people will only need training on how your organization operates and maintains its IT infrastructure. Once they’re up to speed on your unique business needs, they’ll be able to carry out maintenance and repairs quickly and efficiently—whether at home or traveling internationally. This flexibility means there are no long hardware leases required (only software subscriptions), which could save you a bundle over time.

3. Better Integration

Multiple automation tools can streamline specific tasks for you like ticketing and invoice tracking. However, even if you invest in many different systems to automate various departments within your business, many times gaps in service remain as the information between these systems cannot be freely exchanged. ServiceNow is different in that, it uses the same core platform behind ServiceNow ITSM and extends its functionalities to other business functions. ServiceNow provides a single point of contact like HR service delivery and customer service management.

4. Lower IT infrastructure costs with ServiceNow

Adopting the ServiceNow platform as a business application has enabled enterprises to withdraw from other legacy platforms and ITSM solutions. Clients have so far reported that ServiceNow has helped them minimize their dependency on outsourced IT services and reduce costs, leveraging both benefits of cost savings and helping them to prioritize in-house IT services that can help in driving their business to the next level.
Enterprises can also adopt ServiceNow as a cloud-based solution to start saving on costs related to datacentres. They can also opt for the cloud solution to benefit from reclaiming servers, avoid software costs, and save IT team’s time which can be better spent in supporting business innovation. Enterprises can leverage ServiceNow products to manage their own platform more reliably, resulting in reduced operating costs.

5. ServiceNow Platform Is Fast

Created to organize everything as a service; ServiceNow supports the modern business organization to operate fast and more measurable than ever before. It works as they place a service-oriented lens on the task, work, and processes that make up daily work life.

This is because ServiceNow is so capable that it provides a robust platform, including design, and it’s unique. From there, you can start working on the rules and create the form at a fast speed, and you don’t need to stress about what structure your database is. Almost 75% of your work is completed for you as soon as you install it, and also, it has an open structure so you can use it and install it into other systems or processes that are otherwise not represented.


These all are immense benefits to implement ServiceNow in almost any organization today. The listed information above is quite sufficient to prove the worth and value of this specific technology. It is, therefore, by far one of the rarest technologies that have come into existence to provide different sorts of assistance in the IT direction.

Adopting ServiceNow business application is the ultimate solution for any enterprise that wishes to immediately start saving on IT infrastructure in terms of cost reduction of license, hardware and software upgrades as well as outsourcing costs. ServiceNow allows enterprises to work with different technologies and flexibly select and migrate to cloud solutions.

If you wish to be consulted on ServiceNow migration and integration services for your enterprise, please contact Realxposure’s ServiceNow team today.