How Can We Help?
< All Topics
Print
Posted
Updated
Byroh

The ITIL (Information Technology Infrastructure Library) contains procedures, tasks, processes, and checklists that are not necessarily specific to an organization or technology, but are still applicable toward organizational strategies by delivering value and maintaining competency.

It refers to all managerial aspects of IT businesses, including models for IT planning, support, delivery, security, and infrastructure. All aspects of ITSM are process-based.

Table of Contents